Return Policy – Garden Center Merchandise can be returned for a store credit ONLY within 14 days of purchase, plant material can be returned for store credit ONLY within 7 days of purchase when returned in a good condition. We do not guarantee plants from any damage outside our nursery. Plants must be brought back in their original containers. The original receipt is required for all returns, no exceptions. All sales are final on sod, seasonal merchandise, special orders, and discounted items. There are no returns on purchases made through our Landscape Division. We do not guarantee cost of labor/installation. Any bulk soils/rock are not refundable.
If merchandise/plants are delivered by us, customer must state at the time of delivery if he accepts the items or not. If not, we will gladly take the items back for a 100% refund. If the customer is not at the delivery location when said items are delivered, he/she waives their right to refund any items at that time. Our delivery driver will not wait for you to show up or come back to your location once they leave. Delivery charges will always apply and are not refundable. Special Orders/discounted item sales are final.
Shipping charges from 3rd party vendors are final. All plants delivered via FedEx are non-refundable.
Contact us at 954-689-0791 for assistance.
To cancel an order you have placed with Florida Nursery Mart, you may contact us at 954-689-0791 or email us at FLNurseryMart@gmail.com. Every effort will be made to accommodate your cancellation request pending the order has not yet been shipped. Cancellation notification must be made at least 24 hours in advance of your scheduled delivery time.
When cancelling an order, please provide your name, order number, and contact information.
When an order is placed you will receive a phone call to schedule a delivery date. If you would like to know immediately, give us a call at (954) 689-0791 to schedule a date. Deliveries usually ship out 1-3 business days depending on our schedule and availability.
Shipping rates vary and also depend on what was ordered. An amount will be specified upon order checkout.
We believe our customers’ privacy is very important and will not share your information with any third parties.